Lead the delivery of Secure Power service operations across NSW by managing field service teams, customer relationships, service performance, and operational excellence. This role is ideal for an experienced Service Delivery Manager passionate about delivering high-quality customer outcomes and leading high-performing technical teams.
Role Snapshot
Company: Schneider Electric
Location: Sydney (Macquarie Park)
Experience: 5+ years in Service Delivery, Operations Management or Technical Services Leadership
Key Requirements
Experience in Service Delivery or Service Operations
Strong people leadership skills
Customer and stakeholder management
SLA and KPI management
Service contract management
Commercial and operational awareness
Excellent communication skills
Continuous improvement mindset
ATS Resume Keywords for This Role
Service Delivery Manager, ITSM, Service Operations, Customer Success, Stakeholder Management, SLA Management, KPI Management, Team Leadership, Field Service, Operations Management, Service Delivery, Incident Management, Continuous Improvement, Secure Power, Schneider Electric
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