Lead the delivery of Power Systems service operations across New South Wales by managing service engineers, customer relationships, service contracts, and operational performance. This role focuses on delivering exceptional customer outcomes, driving operational excellence, and leading high-performing teams supporting critical power infrastructure.
Role Snapshot
Company: Schneider Electric
Location: Sydney (Macquarie Park)
Experience: 5+ years in Service Delivery, Power Systems, Service Operations or Technical Services Management
Key Requirements
Experience in Service Delivery or Service Operations
Strong leadership and people management skills
Customer and stakeholder management
Service contract and operational management
SLA and KPI management
Commercial and financial awareness
Excellent communication and problem-solving skills
Continuous improvement mindset
ATS Resume Keywords for This Role
Service Delivery Manager, Power Systems, IT Service Management (ITSM), Service Operations, Service Delivery, Customer Success, Stakeholder Management, Team Leadership, Service Contracts, SLA Management, KPI Management, Operations Management, Continuous Improvement, Critical Infrastructure, Power Systems, Schneider Electric
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